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Case → Get Users
AI-generatedOverview
This node operation retrieves users associated with a specific case within an organization. It is useful for scenarios where you need to manage or view users involved in case handling, such as assigning tasks, monitoring case progress, or auditing user activities related to a case.
Use Case Examples
- Retrieve all users involved in a particular case to assign new tasks.
- Get a list of users for a case to send notifications or updates.
- Audit user participation in a case for compliance or review purposes.
Properties
| Name | Meaning |
|---|---|
| Organization | The organization to filter cases by. It supports selection by list, ID, or name and is required to specify the context for the case. |
| Case | The specific case to operate on. It supports selection from a list or by ID and is required to identify the case for which users are retrieved. |
Output
JSON
users- Array of user objects associated with the specified case.
Dependencies
- Requires an API key credential for authentication to the AIR API service.
Troubleshooting
- Ensure the organization ID or name is correctly specified and exists in the system.
- Verify the case ID is valid and belongs to the specified organization.
- Check API credentials and permissions to access case user data.
- Common errors include 'Unknown resource' if the resource parameter is incorrect, or validation errors if input formats do not match expected patterns.