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Case → Get Tasks
AI-generatedOverview
This node operation retrieves tasks associated with a specific case within an organization. It is useful for workflows that need to manage or monitor tasks related to cases, such as tracking progress, assigning responsibilities, or auditing case activities. For example, a security team could use this to fetch all tasks linked to a particular incident case to review what actions have been taken or are pending.
Use Case Examples
- Fetch all tasks for a given case to display in a dashboard.
- Retrieve tasks to automate notifications or reminders for case-related activities.
Properties
| Name | Meaning |
|---|---|
| Organization | The organization to filter cases by. It supports selection by list, ID, or name and is required to scope the case tasks retrieval. |
| Case | The specific case to operate on, from which tasks will be retrieved. It supports selection from a list or by ID and is required. |
Output
JSON
tasks- Array of task objects associated with the specified case.
Dependencies
- Requires an API key credential for authentication to the AIR platform.
Troubleshooting
- Ensure the organization and case IDs or names are valid and accessible by the authenticated user.
- Common errors include invalid ID formats or missing required parameters, which should be corrected as per validation rules.
- API authentication failures can occur if the API key credential is missing or invalid.