Overview

This node interacts with the Close CRM API to fetch details of a specific email by its ID. It is useful in scenarios where you need to retrieve email activity information related to leads or contacts within the Close CRM system. For example, you can use this node to get the content, status, and metadata of an email sent or received through Close CRM.

Use Case Examples

1. Retrieve an email by its ID to display its content in a dashboard.
2. Fetch email details to analyze communication history with a lead.

Properties

Output

JSON

• id - The unique identifier of the email.
• lead_id - The ID of the lead associated with the email.
• to - List of recipients of the email.
• subject - Subject line of the email.
• body_html - HTML content of the email body.
• body_text - Plain text content of the email body.
• status - Current status of the email (e.g., sent, received).
• date_created - Timestamp when the email was created.
• date_scheduled - Scheduled date for sending the email, if applicable.
• cc - List of CC recipients.
• bcc - List of BCC recipients.
• sender - Email address of the sender.
• template_id - ID of the email template used, if any.

Dependencies

• Close CRM API key credential

Troubleshooting

• Ensure the Email ID is provided and valid; missing or incorrect ID will cause an error.
• Check API credentials and permissions to access email data in Close CRM.
• Handle API rate limits or network issues that may cause request failures.

Links

• Close CRM API - Emails - Official API documentation for managing emails in Close CRM.