Actions158
- System Actions
- Organization Actions
- Devices Actions
- Get Device
- Get Device Active Jobs
- Get Device Activities
- Get Device Alerts
- Get Device Disk Drives
- Get Device Installed OS Patches
- Get Device Installed Software Patches
- Get Device Last Logged On User
- Get Device Network Interfaces
- Get Device Pending Failed Rejected OS Patches
- Get Device Pending Failed Rejected Software Patches
- Get Device Processors
- Get Device Services
- Get Device Software
- Get Device Volumes
- Get Node Custom Fields
- Update Node Attribute Values
- Get Policy Overrides
- Groups Actions
- Queries Actions
- Get Antivirus Status Report
- Get Antivirus Threats
- Get Computer Systems
- Get Custom Fields Detailed Report
- Get Custom Fields Report
- Get Device Health Report
- Get Device Usage
- Get Disk Drives
- Get Installed OS Patches
- Get Installed Software Patches
- Get Last Logged On Users Report
- Get Network Interfaces
- Get Operating Systems
- Get Pending Failed Rejected OS Patches
- Get Pending Failed Rejected Software Patches
- Get Policy Overrides 1
- Get Processors
- Get RAID Controller Report
- Get RAID Drive Report
- Get Scoped Custom Fields Detailed Report
- Get Scoped Custom Fields Report
- Get Software
- Get Volumes
- Get Windows Services Report
- Management Actions
- Get Custom Fields Policy Conditions
- Create Custom Fields Policy Condition
- Get Windows Event Policy Conditions
- Create Windows Event Policy Condition
- Delete Policy Condition
- Get Custom Fields Policy Condition
- Get Windows Event Policy Condition
- Create Organization
- Node Approval Operation
- Reset Alert
- Reset Alert Set Activity Data
- Update Device Maintenance
- Cancel Device Maintenance
- Control Windows Service
- Update Device
- Get Device Link
- Reset Policy Overrides
- Reboot Devices
- Remove Device Owner
- Request Scripting Options
- Run Script On Device
- Set Device Owner
- Set Windows Service Configuration
- Submit OS Patch Apply
- Submit OS Patch Scan
- Submit Software Patch Apply
- Submit Software Patch Scan
- Create Location For Organization
- Get Installer
- Get Installer For Location
- Update Organization
- Update Location
- Update Node Role Policy Assignment For Organization
- Create Policy
- Ticketing Actions
- Webhooks Actions
- Related Items Actions
- Location Actions
- Backup Actions
- Knowledge Base Articles Actions
- Upload Temp Attachments
- Download Knowledge Base Article
- Get Client Knowledge Base Articles
- Get Global Knowledge Base Articles
- Get Knowledge Base Article Signed Urls
- Get Knowledge Base Folder Content
- Get Knowledge Base Folder Path Content
- Download Related Item Attachment
- Get Related Item Attachments Signed Urls
- Organization Documents Actions
- Document Templates Actions
- Checklist Templates Actions
- Custom Fields Actions
- Organization Checklists Actions
Knowledge Base Articles → Get Client Knowledge Base Articles
AI-generatedOverview
This node integrates with the NinjaOne API to retrieve client knowledge base articles based on specified criteria. It is useful for automating the retrieval of knowledge base content within workflows, enabling users to filter articles by organization IDs, article names, and whether archived articles should be included.
Practical examples include:
- Fetching all active knowledge base articles for specific organizations to display or process further.
- Searching for a particular article by name across multiple organizations.
- Including archived articles in reports or audits.
Properties
| Name | Meaning |
|---|---|
| Organization Ids | Comma-separated string of organization IDs to filter the knowledge base articles by. |
| Article Name | The name of the article to search for within the knowledge base. |
| Include Archived | Boolean flag indicating whether to include archived articles in the results (true/false). |
Output
The output is an array of JSON objects where each object represents a knowledge base article retrieved from the NinjaOne API. Each JSON object contains the article's data as returned by the API, including fields such as article ID, title, content, status (archived or active), and associated organization details.
No binary data output is produced by this operation.
Dependencies
- Requires an OAuth2 API credential configured for authenticating with the NinjaOne API.
- The node uses the NinjaOne API endpoint
/v2/knowledgebase/articleswith query parameters corresponding to the input properties. - Proper network access to the NinjaOne API service is necessary.
Troubleshooting
- Missing or invalid API credentials: Ensure that the OAuth2 API credential is correctly set up and authorized.
- No binary data error: Not applicable here since this operation does not handle binary data.
- Empty results: Verify that the organization IDs and article name filters are correct and that the articles exist.
- API request failures: Check network connectivity and NinjaOne API status; also verify that the user has sufficient permissions to access the requested knowledge base articles.
Links and References
- NinjaOne API Documentation (general reference for API endpoints)
- n8n documentation on OAuth2 API Credentials