Actions158
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- Get Device
- Get Device Active Jobs
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- Get Device Last Logged On User
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- Get Device Pending Failed Rejected OS Patches
- Get Device Pending Failed Rejected Software Patches
- Get Device Processors
- Get Device Services
- Get Device Software
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- Get Antivirus Status Report
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- Get Installed Software Patches
- Get Last Logged On Users Report
- Get Network Interfaces
- Get Operating Systems
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- Get Pending Failed Rejected Software Patches
- Get Policy Overrides 1
- Get Processors
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- Get Scoped Custom Fields Report
- Get Software
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- Create Location For Organization
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- Ticketing Actions
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- Location Actions
- Backup Actions
- Knowledge Base Articles Actions
- Upload Temp Attachments
- Download Knowledge Base Article
- Get Client Knowledge Base Articles
- Get Global Knowledge Base Articles
- Get Knowledge Base Article Signed Urls
- Get Knowledge Base Folder Content
- Get Knowledge Base Folder Path Content
- Download Related Item Attachment
- Get Related Item Attachments Signed Urls
- Organization Documents Actions
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Knowledge Base Articles → Get Knowledge Base Folder Content
AI-generatedOverview
This node interacts with the NinjaOne API to retrieve content from a specified Knowledge Base folder. It is designed to fetch articles or other items stored within a particular folder in the knowledge base, optionally including archived content. This functionality is useful for automating the retrieval and processing of knowledge base data, such as syncing articles into other systems, generating reports, or managing documentation workflows.
Practical examples:
- Automatically fetching all articles from a specific knowledge base folder to display them on an internal portal.
- Periodically retrieving updated folder content including archived articles for backup or audit purposes.
- Integrating knowledge base content into customer support tools or chatbots.
Properties
| Name | Meaning |
|---|---|
| Folder Id | The numeric identifier of the knowledge base folder whose content you want to retrieve. |
| Include Archived | Boolean flag indicating whether to include archived items in the folder content result. |
Output
The node outputs an array of JSON objects representing the content retrieved from the specified knowledge base folder. Each item in the output corresponds to an article or folder item returned by the NinjaOne API under the given folder ID.
- The
jsonfield contains the full response data from the API call, which includes details about each knowledge base item such as titles, IDs, statuses (archived or active), and other metadata. - This node does not output binary data.
Dependencies
- Requires an API authentication token configured via OAuth2 credentials for the NinjaOne API.
- The node uses the NinjaOne REST API endpoints to perform operations.
- Proper configuration of the NinjaOne OAuth2 credential in n8n is necessary for successful requests.
Troubleshooting
- Missing or invalid Folder Id: Ensure that the Folder Id property is set correctly and corresponds to an existing folder in the NinjaOne knowledge base.
- Authentication errors: Verify that the OAuth2 credentials are valid and have sufficient permissions to access knowledge base folders.
- No content returned: If no items appear, check if the folder is empty or if the "Include Archived" option is set appropriately.
- Binary data errors: Not applicable here since this operation does not handle binary data.
- API request failures: Network issues or NinjaOne API downtime can cause errors; retry or check NinjaOne service status.
Links and References
- NinjaOne API Documentation (general reference for API endpoints)
- n8n OAuth2 Credential Setup (for configuring OAuth2 credentials in n8n)