Actions21
- Add Chat State
- Close Chat
- Collect Input
- Go To Step
- Go To Substep
- Mark Read & Show Typing
- Register Disposition
- Register Transaction
- Request Human
- Send Button
- Send Catalog Message
- Send Document
- Send List
- Send Product Carousel
- Send Product List
- Send Single Product Message
- Send Text
- Send WhatsApp Flow
- Set Flow State
- Start Survey
- Transfer Department
Go To Step
AI-generatedSummary
Sends a GOTO_STEP action to the RAW callback endpoint to navigate the chat to the specified step. You can also set a substep and merge extra fields into the session state.
Inputs
- Callback URL / Environment (required) — For version 1, provide the callback URL, defaulting to
meta.callbackUrlfrom the incoming item. For version 2+, choose Auto (uses the incoming item'smeta.callbackUrl), Homologação, Produção, or Custom (provide a callback URL). - Client ID (required) — Client identifier; defaults to
meta.clientIdfrom the incoming item. - Chat ID (required) — Chat identifier; defaults to
meta.chatIdfrom the incoming item. - Bot ID — Optional bot identifier; defaults to
meta.botIdfrom the incoming item. When provided, the server uses that bot's configuration. - Step (required) — Target step for the chat.
- Sub Step — Optional substep to include with the navigation action.
- Extra State (JSON) — Optional JSON fields to merge into the session state.
- Next Step — Optionally updates the session step alongside the action without navigating to that step.
- Next Sub Step — Optionally updates the session substep alongside the action.
Output shape
One output item per input item, containing { ok: true, operation, response } on success.
The node POSTs the action and chat identifiers to the selected callback URL. With Continue On Fail enabled, a failed item returns
{ error }; otherwise the node throws an item-scoped error. Each output item remains paired with its input.