Actions74
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Ticket → Create
AI-generatedSummary
Creates a new ticket record in Rise CRM using the provided title, client, and ticket type.
Inputs
- title (required) — The subject or summary of the ticket.
- client_id (required) — The ID of the client associated with the ticket.
- ticket_type_id (required) — The ID of the ticket type.
- description — Detailed description of the ticket.
- project_id — The ID of the project the ticket belongs to.
- assigned_to — The ID of the user assigned to the ticket.
- labels — Comma-separated list of labels.
- status — Ticket status. Defaults to 'new'.
Output shape
A single record containing the created ticket data.
Returns the full data object for the newly created ticket.
Examples
Example 1: Create a support ticket for a client
Title: 'Server Down', Client: 'Acme Corp', Ticket Type: 'Bug Report', Status: 'open'
Example 2: Create a ticket with description and assignment
Title: 'Feature Request', Client: 'Beta Inc', Description: 'Need export to PDF', Assigned To: 'John Doe'