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Ticket → Get
AI-generatedSummary
Retrieves a single ticket record from Rise CRM by its ID.
Inputs
- id (required) — The ID of the ticket record to retrieve.
- binaryPropertyName (required) — Name of the binary property containing the file to be uploaded (required when sending binary data).
Output shape
a single record
The returned data includes ticket details. If the API response structure varies, the node attempts to return the raw response or a flattened object based on the resource key.
Examples
Example 1: Fetch a specific ticket by its numeric ID.
Set Resource to 'Ticket', Operation to 'Get', and provide the Ticket ID in the 'ID' field.
Example 2: Fetch a ticket to retrieve its current status and assigned user.
Use the 'ID' field to specify the ticket and leave 'Binary Property' as the default 'data' unless uploading a file.