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Team Dynamix

Work with TeamDynamix tickets and knowledge base articles

Actions11

KB Article → Get

AI-generated

Summary

Fetch a single knowledge base article from TeamDynamix by its ID using a specified KB application ID.

Inputs

  • kbAppIdSource (required) — Defines whether the TeamDynamix KB Application ID is taken from the node parameter or from the credential default.
  • kbAppId (required) — The numeric TeamDynamix KB application ID to use when App ID Source is set to 'Node Parameter'.
  • kbArticleId (required) — The numeric ID of the specific knowledge base article to retrieve.

Output shape

a single JSON object representing the knowledge base article

Returns an array with one item containing the retrieved article's JSON data, paired with the input item index for traceability.

Examples

Example 1: Fetch KB article with ID 123 from application ID 456

Set 'KB Article ID' to 123, 'App ID Source' to 'Node Parameter', and 'App ID' to 456. The operation returns the article details as JSON.

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