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Actions11

Ticket → Get Many

AI-generated

Summary

Fetch many tickets from TeamDynamix using either guided field filters or a raw JSON search object to define search criteria.

Inputs

  • App ID Source — Determines if the App ID is taken from node parameters or credential default.
  • App ID (required) — TeamDynamix ticketing application ID used to build the API URL for the ticket search.
  • Search Mode (required) — Choose between 'Guided Fields' to specify search parameters individually or 'Raw JSON' to provide a full JSON request body.
  • Search — When using Guided Fields mode, specify filters such as creation date range, maximum results, priority IDs, requestor UIDs, search text, and status IDs to find matching tickets.
  • Search Data — When using Raw JSON mode, provide the complete JSON request body for the POST /tickets/search API call.

Output shape

a list of ticket objects

Returns an array of tickets matching the search criteria. The results are provided as individual items, each containing the JSON representation of a ticket.

Examples

Example 1: Retrieve tickets created within a date range, filtered by status and priority using Guided Fields mode.

Set App ID Source to 'Node Parameter', specify the App ID, select 'Guided Fields' as Search Mode, and fill in the relevant fields under Search such as Created Date From, Created Date To, Status IDs, and Priority IDs.

Example 2: Use a custom search payload by providing raw JSON for advanced filtering.

Set App ID Source to 'Node Parameter', specify the App ID, select 'Raw JSON' as Search Mode, and input the JSON search body into Search Data.

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