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Team Dynamix

Work with TeamDynamix tickets and knowledge base articles

Actions11

Ticket → Get

AI-generated

Summary

Fetch a single TeamDynamix ticket by its ID within a specified application context.

Inputs

  • App ID Source (required) — Choose whether to use the default App ID from credentials or specify an App ID in the node parameters.
  • App ID (required) — TeamDynamix ticketing application ID used to construct the API endpoint if 'Node Parameter' is chosen as App ID Source.
  • Ticket ID (required) — The unique identifier of the TeamDynamix ticket to retrieve.

Output shape

a single record containing the ticket details as a JSON object

The operation returns the full JSON representation of the specified ticket. An error occurs if the Ticket ID is invalid or less than or equal to zero. The App ID must also be a positive number.

Examples

Example 1: Retrieve ticket with appId specified by node parameter

Set 'App ID Source' to 'Node Parameter', provide 'App ID' and 'Ticket ID' accordingly to fetch that ticket's details.

Example 2: Retrieve ticket with credential's default app ID

Set 'App ID Source' to 'Credential Default' to use the default App ID from stored credentials, then provide 'Ticket ID' to fetch the ticket.

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