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Actions11

Ticket → Create

AI-generated

Summary

Create a new ticket in the specified TeamDynamix ticketing application using either guided fields or raw JSON for the ticket data.

Inputs

  • App ID Source (required) — Select whether to use the credential default App ID or provide App ID as a node parameter.
  • App ID (required) — The TeamDynamix ticketing application ID to create the ticket in, required if App ID Source is 'Node Parameter'.
  • Create Mode (required) — Choose between providing ticket data via guided fields or via raw JSON.
  • Title (required) — The title of the ticket, required when using guided fields mode.
  • Description — A description for the ticket, optional in guided fields mode.
  • Priority ID — Numeric ID to set the ticket's priority, optional in guided fields mode.
  • Status ID — Numeric ID to set the ticket's status, optional in guided fields mode.
  • Requestor UID — Requestor's unique identifier, optional in guided fields mode.
  • Ticket Data (required) — A JSON object with ticket fields to create the ticket, used only when Create Mode is set to raw JSON.

Output shape

a single record

Returns the newly created ticket's data as a JSON object. The item is paired with the input item.

Examples

Example 1: Create a ticket using guided fields

Set Create Mode to 'Guided Fields' and provide Title (required), and optionally Description, Priority ID, Status ID, and Requestor UID.

Example 2: Create a ticket using raw JSON

Set Create Mode to 'Raw JSON' and provide a JSON object with the desired ticket properties in Ticket Data.

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