Actions89
- Alert Actions
- Backup Actions
- Custom Field Actions
- Device Actions
- Document Template Actions
- Group Actions
- Knowledge Base Article Actions
- Location Actions
- Organization Actions
- Organization Document Actions
- Query Actions
- Related Item Actions
- System Actions
- Ticketing Actions
- User Actions
- Webhook Actions
Ticketing → Get
AI-generatedSummary
Retrieve details of a specific ticket by its Ticket ID from the NinjaOne ticketing system.
Inputs
- Authentication (required) — Choose the authentication method (OAuth2 or Client Credentials) for API access.
- Ticket ID (required) — The numeric ID of the ticket to retrieve.
Output shape
a single record representing the details of the specified ticket in JSON format
Returns detailed information about the ticket identified by the provided Ticket ID. Errors are returned if the ticket does not exist or authentication fails.
Examples
Example 1: Get ticket with ID 12345
Authentication set to OAuth2, Ticket ID set to 12345