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Consume the NinjaOne RMM API

Ticketing → Get Statuses

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Summary

Retrieve the list of available ticket statuses from the NinjaOne Ticketing system.

Inputs

  • Authentication (required) — Select the authentication method to connect to NinjaOne API, either OAuth2 (Authorization Code) or Client Credentials.

Output shape

a list of ticket status objects as JSON

The API returns all available ticket statuses without pagination or additional parameters.

Examples

Example 1: Fetch all ticket statuses to display them in a workflow or to use as options in subsequent ticket-related operations.

Set Resource to 'Ticketing' and Operation to 'Get Statuses'. Choose the desired Authentication method. No other input parameters are required.

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