Actions21
- Conversation Actions
- Customer Actions
- Order Actions
- Subscription Actions
- User Actions
- Tag Actions
- Team Actions
- Channel Actions
Conversation → Add Tags
AI-generatedSummary
Adds tags to a Richpanel conversation.
Inputs
- conversationId (required) — The ID of the conversation to which tags will be added.
- tags (required) — Comma-separated list of tag names to add to the conversation.
Output shape
The Richpanel API response, typically the updated conversation object.
The node sends a PUT request to /tickets/{conversationId}/add-tags with a body containing the trimmed tag names array.
Examples
Example 1: Add tags 'urgent' and 'support' to conversation C12345
Set conversationId to C12345 and tags to 'urgent,support'.