Actions21
- Conversation Actions
- Customer Actions
- Order Actions
- Subscription Actions
- User Actions
- Tag Actions
- Team Actions
- Channel Actions
Conversation → Get by Customer
AI-generatedSummary
Retrieve conversations by customer email or phone
Inputs
- customerType (required) — The type of customer identifier
- customerIdentifier (required) — The customer email or phone number
Output shape
JSON
Returns conversation data from the Richpanel API. Exact shape depends on API response.
Examples
Example 1: Find conversations for a customer by email
Set customerType to 'email' and customerIdentifier to 'customer@example.com'