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Actions537

Support → Update Support Ticket

AI-generated

Summary

Updates an existing support ticket in Parallel AI using its ticket ID and any supplied replacement or edit fields.

Inputs

  • Ticket ID (required) — ID of the ticket to update.
  • Attachments — JSON list that replaces the ticket’s attachments.
  • Description — Detailed description of the issue or request.
  • Response — Support response text; the property notes support or admin access may be required.
  • Severity — Ticket severity: low, medium, high, or critical.
  • Status — Ticket status: open, in_progress, resolved, or closed. Changing status may require support privileges.
  • Subject — Short summary of the issue or request.
  • Ticket Type — Ticket type: bug, feature_request, question, or other.

Output shape

Not determinable from the provided source pack.

The generated support module contains no implementation in this pack, and the node entry source is shown only as a signature-level outline, so the request payload and returned data shape cannot be confirmed.

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