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Ticketing → Add Comment
AI-generatedSummary
Add a comment to an existing NinjaOne ticket identified by its Ticket ID.
Inputs
- Authentication — Select the authentication method: OAuth2 or Client Credentials.
- Ticket ID (required) — Numeric ID of the ticket to which the comment will be added.
- Comment Body (required) — Text content of the comment to add.
- Is Public — Boolean to specify if the comment is public (true) or private (false). Defaults to true.
- HTML Body — Optional HTML content for the comment.
Output shape
a single record representing the newly created comment or an empty object on success
The output includes the API response parsed as JSON for the added comment. Errors are thrown in case of failure.