Actions120
- Alert Actions
- Backup Actions
- Custom Field Actions
- Device Actions
- Document Template Actions
- Group Actions
- Knowledge Base Article Actions
- Location Actions
- Organization Actions
- Organization Document Actions
- Query Actions
- Alerts
- Antivirus Status
- Antivirus Threats
- Backup Usage
- Computer Systems
- Custom Fields
- Custom Fields (Detailed)
- Device Health
- Disks
- Logged-On Users
- Network Interfaces
- Operating Systems
- OS Patch Installs
- OS Patches
- Policy Overrides
- Processors
- RAID Controllers
- RAID Drives
- Scoped Custom Fields
- Scoped Custom Fields (Detailed)
- Software
- Software Patch Installs
- Software Patches
- Volumes
- Windows Services
- Related Item Actions
- Software License Actions
- System Actions
- Get Activities
- Get Contacts
- Get Device Custom Fields
- Get Device Roles
- Get Devices (Detailed)
- Get End Users
- Get Jobs
- Get Locations
- Get Notification Channels
- Get Notification Channels (Enabled)
- Get Organizations (Detailed)
- Get Policies
- Get Scheduled Tasks
- Get Scripting Languages
- Get Scripts
- Get Software Products
- Get Technicians
- Get User Roles
- Ticketing Actions
- User Actions
- Webhook Actions
Ticketing → Get
AI-generatedSummary
Retrieve details for a specific ticket from NinjaOne by providing its ticket ID.
Inputs
- Authentication — Choose the authentication method: OAuth2 (Authorization Code) or Client Credentials.
- Ticket ID (required) — The numeric ID of the ticket to retrieve.
Output shape
a single record
Returns the ticket details as a JSON object. If the ticket ID is invalid or not found, an error will be thrown.
Examples
Example 1: Fetch ticket #12345 details
Set 'Ticket ID' parameter to 12345 and select 'Get' operation for the 'Ticketing' resource.