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Consume the NinjaOne RMM API

Actions120

Ticketing → Update Contact

AI-generated

Summary

Update an existing contact in the NinjaOne ticketing system by specifying the contact ID and any fields to change.

Inputs

  • Authentication — Choose the authentication method: OAuth2 (Authorization Code) or Client Credentials.
  • Contact ID (required) — The numeric ID of the contact to update.
  • Update Fields — Fields to update for the contact, including First Name, Last Name, Email, Phone, Job Title, and Organization ID.

Output shape

a single record representing the updated contact object returned by NinjaOne API

The operation makes a PATCH request to /api/v2/contact/{contactId} with only the provided fields included in the update. If a field is omitted or left empty, it is not changed. The response from the NinjaOne API is returned as the output.

Examples

Example 1: Updating a contact's email and phone number

Provide the Contact ID of the contact to update and specify new values for Email and Phone inside Update Fields.

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