Relacio - WhatsApp

Overview

This node integrates with the "Relacio" platform, which provides WhatsApp-based customer relationship management and additional data lookup services. Specifically, the operation Extra - Titularidade - Pesquisar (mapped internally as bonus_search_Number) allows users to search for ownership or titularity information related to a phone number.

Common scenarios where this node is beneficial include:

• Verifying the owner of a phone number before initiating contact.
• Enriching customer data with ownership details for better personalization.
• Compliance checks by confirming the identity linked to a phone number.

For example, a user can input a Brazilian phone number in various accepted formats (e.g., 5511999999999, 27999999999) to retrieve detailed ownership information from the Relacio platform.

Properties

Output

The node outputs JSON data containing the results of the ownership search for the provided phone number. The exact structure depends on the response from the Relacio platform but typically includes details about the titularity or ownership associated with the phone number.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the Relacio platform.
• The node depends on the external Relacio API service to perform the ownership search.
• Proper configuration of the API authentication token within n8n credentials is necessary.

Troubleshooting

• Invalid Phone Number Format: If the phone number does not match one of the accepted formats, the API may return an error or no data. Ensure the phone number is correctly formatted as per the accepted examples.
• Authentication Errors: Missing or incorrect API credentials will cause authentication failures. Verify that the API key credential is correctly set up in n8n.
• API Rate Limits or Downtime: If the Relacio API service is unavailable or rate-limited, the node may fail to retrieve data. Check the service status and retry later.
• Empty or Unexpected Response: If the phone number has no associated ownership data, the output might be empty or minimal. Confirm the phone number's validity and existence in the database.

Links and References

• Relacio Platform Documentation (Assumed official site; replace with actual if known)
• n8n Documentation on Creating Custom Nodes
• General info on phone number formatting in Brazil: ITU-T E.164 Standard