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Relacio - WhatsApp

Interação com a Plataforma de Relacionamento via WhatsApp - Relacio

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Overview

This node integrates with a WhatsApp Business API platform to perform various operations related to WhatsApp messaging, contacts, groups, campaigns, protocols, and templates. Specifically, the "Templates - Listar - Todos" operation allows users to list all WhatsApp message templates associated with a given channel ID.

Common scenarios for this node include:

  • Retrieving available WhatsApp message templates for use in automated messaging workflows.
  • Managing contacts and groups within a WhatsApp-based customer relationship system.
  • Sending notifications or messages to contacts or groups via WhatsApp.
  • Accessing campaign data and message statuses for marketing purposes.

For example, a user might use the "Templates - Listar - Todos" operation to fetch all approved message templates from their WhatsApp Business account to dynamically select which template to send in a customer support automation workflow.

Properties

Name Meaning
Listar Templates WhatsApp Business API (notice) A notice indicating that this operation fetches WhatsApp Business API templates by ID.
ID Do Canal (templateId) The Channel ID for which to list WhatsApp message templates. This is a required string input.

Output

The node outputs JSON data representing the list of WhatsApp message templates retrieved for the specified channel ID. The exact structure depends on the API response but typically includes template names, languages, categories, and content details.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for authenticating with the WhatsApp Business API platform.
  • The node depends on the external WhatsApp Business API service provided by the integrated platform.
  • Proper configuration of the API credentials in n8n is necessary for successful execution.

Troubleshooting

  • Missing or invalid Channel ID: If the templateId property is empty or incorrect, the API call will fail or return no templates. Ensure the correct channel ID is provided.
  • Authentication errors: If the API key credential is missing or invalid, the node will throw authentication errors. Verify the API key setup in n8n.
  • API rate limits or connectivity issues: Network problems or API rate limiting may cause failures. Check network connectivity and API usage quotas.
  • Unexpected API responses: If the API changes or returns unexpected data, the node might not parse templates correctly. Review API documentation and update the node if needed.

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