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Agents → Update Agent In Account
AI-generatedSummary
Update an existing agent's details within a specified ChatWoot account by providing the account ID and agent ID along with the new role, availability, and auto offline settings.
Inputs
- Account Id (required) — The numeric ID of the ChatWoot account containing the agent.
- Id (required) — The numeric ID of the agent to be updated.
- Role (required) — The role designation to assign to the agent, either 'Agent' or 'Administrator'.
- Availability — The availability status to set for the agent; options include 'Available', 'Busy', or 'Offline'.
- Auto Offline — Boolean flag to configure whether the agent's availability should automatically switch to offline when away.
Output shape
a single updated agent record as JSON
The operation returns the updated agent data. The response object structure matches the ChatWoot API's updated agent resource representation.