ChatWoot icon

ChatWoot

Interact with ChatWoot API

Actions117

Conversations → Toggle Status Of A Conversation

AI-generated

Summary

Update the status of a specific conversation within a ChatWoot account to open, resolved, or pending.

Inputs

  • Account Id (required) — The numeric ID of the ChatWoot account containing the conversation.
  • Conversation Id (required) — The numeric ID of the conversation whose status you want to toggle.
  • Status (required) — The new status to set for the conversation; options are 'open', 'resolved', or 'pending'.

Output shape

a single JSON object representing the updated conversation resource returned by the ChatWoot API

The operation returns the updated conversation details as a JSON object. Additional request options such as batching, SSL certificate ignoring, proxy settings, and request timeout can be configured but do not affect the output structure.

Discussion