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Conversations → Toggle Status Of A Conversation
AI-generatedSummary
Update the status of a specific conversation within a ChatWoot account to open, resolved, or pending.
Inputs
- Account Id (required) — The numeric ID of the ChatWoot account containing the conversation.
- Conversation Id (required) — The numeric ID of the conversation whose status you want to toggle.
- Status (required) — The new status to set for the conversation; options are 'open', 'resolved', or 'pending'.
Output shape
a single JSON object representing the updated conversation resource returned by the ChatWoot API
The operation returns the updated conversation details as a JSON object. Additional request options such as batching, SSL certificate ignoring, proxy settings, and request timeout can be configured but do not affect the output structure.