ChatWoot icon

ChatWoot

Interact with ChatWoot API

Actions117

Conversation Assignment → Assign A Conversation

AI-generated

Summary

Assign a conversation within a specified ChatWoot account by setting its assignee agent or team.

Inputs

  • Account Id (required) — The numeric ID of the ChatWoot account that contains the conversation.
  • Conversation Id (required) — The numeric ID of the conversation to be assigned.
  • Assignee ID — The numeric ID of the agent to assign the conversation to; leave empty to retain team-based assignment.
  • Team ID — The numeric ID of the team to assign the conversation to; leave empty to skip team assignment.

Output shape

a single JSON object representing the updated conversation assignment status or details.

The output includes the conversation assignment response from ChatWoot API. Optional request settings include batching, SSL ignoring, proxy usage, and request timeout configuration.

Discussion