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Interact with ChatWoot API

Actions117

Help Center → Add New Article To Account

AI-generated

Summary

Create a new help center article under a specified ChatWoot account and portal with detailed content and metadata.

Inputs

  • Account Id (required) — Numeric ID of the ChatWoot account to add the article to.
  • Portal Id (required) — Numeric ID of the portal within the account where the article will be created.
  • Content — Text content of the article.
  • Meta — JSON metadata such as tags, title, and description for search optimization.
  • Position — Numeric position of the article within its category.
  • Status — Numeric status of the article.
  • Title — Title of the article.
  • Slug — URL-friendly string for the article slug.
  • Views — Number of views the article has.
  • Author Id — Numeric ID of the article author.
  • Category Id — Numeric ID of the category the article belongs to.
  • Folder Id — Numeric ID of the folder containing the article.
  • Associated Article Id — Numeric ID for linking similar articles, e.g., for reference links.

Output shape

a single record

Returns the newly created article details in JSON format on success.

Examples

Example 1: Add a new help center article with title, content, and metadata to a specific ChatWoot account and portal.

Set 'Account Id' and 'Portal Id' to target the account and portal, provide 'Title' and 'Content' with optional metadata in 'Meta'. The node sends this data in the request body to create the article.

Discussion