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Actions117

Reports → List All Conversation Statistics

AI-generated

Summary

Retrieve summarized conversation metrics for a ChatWoot account, filtered by report type and optional criteria such as date range and specific object ID.

Inputs

  • Account Id (required) — The numeric ID of the ChatWoot account to report on.
  • Metric (required) — The specific conversation metric to retrieve (e.g., conversations count, incoming messages count, average first response time).
  • Type (required) — The category of the report (account, agent, inbox, label, or team).
  • Id — Optional identifier for filtering reports by a specific agent, inbox, label, or team, applicable depending on the Type selected.
  • Since — Timestamp marking the start of the reporting period.
  • Until — Timestamp marking the end of the reporting period.

Output shape

a JSON object containing conversation statistical data matching the requested metric and filters.

Supports querying different metric types and report categories with optional filtering by object ID and date range. Pagination and batching options are managed internally and are configurable via node settings but do not affect the shape of the single resultant report object.

Discussion