ChatWoot icon

ChatWoot

Interact with ChatWoot API

Actions117

Conversations → Toggle Priority Of A Conversation

AI-generated

Summary

Set the priority level of a specific conversation within a ChatWoot account to urgent, high, medium, low, or none.

Inputs

  • Account Id (required) — Numeric ID of the ChatWoot account containing the conversation to update.
  • Conversation Id (required) — Numeric ID of the conversation whose priority is to be toggled.
  • Priority (required) — Priority level to set for the conversation; valid options are urgent, high, medium, low, or none.

Output shape

a single JSON object containing the updated conversation data returned by ChatWoot API

The returned response depends on the ChatWoot API's update conversation priority endpoint. The operation supports request options such as batching, proxy, timeout, and ignoring SSL issues, which affect the request behavior but not the output shape.

Discussion