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Actions65

Conversation Messages → Conversation Message Controller Search

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Overview

This node operation performs a search query on conversation messages within the Kuantia CRM system. It allows users to retrieve paginated lists of conversation messages with customizable filters, sorting, selected fields, and related entities. This is useful for scenarios where users need to analyze or process conversation data, such as customer support interactions or communication logs, with precise control over the data returned.

Use Case Examples

  1. Retrieve the first page of conversation messages related to a specific company, including company details and accounts, sorted by creation date descending.
  2. Fetch a limited number of conversation messages selecting only specific fields like id, email, firstName, and lastName.
  3. Apply filters to get conversation messages for a particular company ID and include nested relations for detailed context.

Properties

Name Meaning
Page Page number (1-based) for paginated results.
Limit Number of items to return per page.
Relations Relations to include in the response, supporting nested relations using dot notation.
Select Fields to select in the response to limit the data returned.
Sort Sort configuration for the results, supporting multiple fields and order directions.
Filters Filter conditions as a JSON object to narrow down the search results.
Request Options Additional request settings such as batching, SSL handling, proxy, and timeout.

Output

JSON

  • id - Unique identifier of the conversation message.
  • email - Email associated with the conversation message.
  • firstName - First name of the person related to the conversation message.
  • lastName - Last name of the person related to the conversation message.
  • company
    • accounts - Accounts related to the company, included as nested relations.

Dependencies

  • Kuantia CRM API key credential

Troubleshooting

  • Ensure the API credentials are correctly configured and have the necessary permissions to access conversation messages.
  • Verify that the JSON input for filters, relations, select, and sort properties is correctly formatted to avoid parsing errors.
  • Check network connectivity and proxy settings if requests fail or time out.
  • If SSL issues occur, consider enabling the option to ignore SSL certificate validation, but be aware of security implications.

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