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Interact with Kuantia CRM API

Actions65

Knowledge Documents → Knowledge Document Controller Remove

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Overview

This node operation removes a knowledge document from the Kuantia CRM system by its unique identifier. It is useful in scenarios where outdated or incorrect knowledge documents need to be deleted to maintain an accurate and up-to-date knowledge base. For example, a user can automate the removal of obsolete documents based on certain triggers or workflows.

Use Case Examples

  1. Automate deletion of knowledge documents that are no longer relevant.
  2. Remove knowledge documents based on user requests or content updates.

Properties

Name Meaning
Id The unique identifier of the knowledge document to be removed.
Request Options Settings to control request behavior such as batching, SSL certificate validation, proxy usage, and timeout duration.

Output

JSON

  • success - Indicates whether the knowledge document was successfully removed.
  • id - The unique identifier of the removed knowledge document.

Dependencies

  • Requires an API key credential for Kuantia CRM API authentication.

Troubleshooting

  • Ensure the 'Id' property is correctly set to a valid knowledge document identifier; otherwise, the removal will fail.
  • If SSL certificate validation fails and the request is blocked, enable 'Ignore SSL Issues' to bypass validation (not recommended for production).
  • Check proxy settings if requests fail due to network restrictions.
  • Adjust timeout settings if the server response is slow to avoid premature request abortion.

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