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Actions65

Inbox Management → Inbox Controller Reconnect

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Overview

This node operation is designed to reconnect the inbox controller in the Inbox Management resource of the Kuantia CRM API. It is useful in scenarios where the inbox connection needs to be reset or re-established, such as after a connection drop or to refresh the inbox state.

Use Case Examples

  1. Reconnecting an inbox controller to restore message flow after a network interruption.
  2. Manually triggering a reconnect to apply new configuration settings to the inbox controller.

Properties

Name Meaning
Id The unique identifier of the inbox controller to reconnect.
Request Options Settings to customize the request behavior, including batching, SSL certificate validation, proxy configuration, and request timeout.

Output

JSON

  • id - The identifier of the inbox controller that was reconnected.
  • status - The status result of the reconnect operation, indicating success or failure.

Dependencies

  • Requires an API key credential for Kuantia CRM API authentication.

Troubleshooting

  • Ensure the 'Id' property is correctly set to a valid inbox controller identifier; otherwise, the reconnect operation will fail.
  • If SSL certificate validation issues occur, consider enabling 'Ignore SSL Issues' to bypass validation, but be aware of security risks.
  • Check proxy settings if the request fails to connect to the API endpoint.
  • Adjust the timeout setting if the server response is slow to avoid premature request abortion.

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