BackOffice ERP

BackOffice ERP API with Google-style smart search. IMPORTANT FOR AI: Use customer/project names instead of IDs (e.g., "VIGACA" not customer ID 123). Supports AI auto-fill from conversation context. Handles case-insensitive search across all business entities.

Actions103

Calendar Actions
- Get Many
- Get
- Create
- Update
- Delete
Common Data Actions
- Get Expense Categories
- Get Payment Modes
- Get Taxes
Contacts Actions
- Get
- Search
- Create
- Delete
- Update
Contracts Actions
- Get
- Delete
- Create
- Update
Credit Notes Actions
- Get
- Search
- Delete
- Create
- Update
Customers Actions
- Get
- Search
- Create
- Delete
- Update
Custom Fields Actions
- Get
Estimates Actions
- Get
- Search
- Delete
- Create
- Update
Expenses Actions
- Get
- Search
- Delete
- Create
- Update
Invoices Actions
- Get
- Search
- Create
- Delete
- Update
Items Actions
- Get Many
- Get
- Search
API Keys Actions
- Generate
- Delete
- Set Level
- Suspend
- Regenerate
Leads Actions
- Get Many
- Get
- Search
- Create
- Delete
- Update
Milestones Actions
- Get
- Search
- Create
- Delete
- Update
Payments Actions
- Get Many
- Get
- Search
Projects Actions
- Get
- Search
- Create
- Delete
- Update
Property Actions
- Get Many
- Get
- Search
Proposals Actions
- Get Many
- Search
- Delete
- Create
- Update
Staff Actions
- Get
- Search
- Create
- Delete
- Update
Subscriptions Actions
- Get Many
- Get
- Create
- Update
- Delete
Tasks Actions
- Get
- Search
- Create
- Delete
- Update
Tickets Actions
- Get
- Search
- Create
- Delete
- Update
Timesheets Actions
- Get Many
- Get
- Create
- Update
- Delete

Tickets → Search

AI-generated

Summary

Search for support tickets in the BackOffice ERP system using a keyword term.

Inputs

Term (required) — The search keyword or term to find matching tickets. Supports smart search by name, description, or ID.

Output shape

a list of matching ticket records in JSON format, or a response indicating multiple possible matches requiring disambiguation.

If multiple tickets match the search term, the output includes a 'multiple_matches' flag with details on each match. The search supports using names or keywords instead of numeric IDs, enabling flexible querying.

Examples

Example 1: Find tickets containing the keyword 'login error' to troubleshoot common user issues.

Set the 'Term' input parameter to 'login error'. The operation returns all tickets that match this term, enabling further workflow actions on the filtered tickets.

BackOffice ERPInstall