HaloPSA CompleteInstall

Summary

Create a new action associated with a specific ticket in HaloPSA by providing required ticket ID and note content, with options to specify various additional details about the action such as the performing agent, related contract, arrival and completion dates, and visibility settings.

Inputs

• Ticket ID (required) — The ID of the ticket to create the action for
• Note (required) — The content/note for the action
• Additional Fields — Optional fields to further specify details about the action, including arrival date, completion date, performing agent, contract associations, project ID, pinning and visibility options, and other contextual metadata.

Output shape

An object representing the newly created action record with all supplied attributes and system-generated data as returned by the HaloPSA API after creation.

The output includes the action resource data object created; no pagination applies since a single action is created per execution.

Examples

Example 1: Create an action for a ticket with essential note content.

Provide the ticket ID and the note text describing the action to be created.

Example 2: Create an action with additional metadata specifying agent and scheduling details.

Set the ticket ID, note, and fill additional optional fields like action by agent, action arrival date, and hidden from user flag.

Links

• n8n community nodes installation guide