Actions290
- Action Actions
- Agent Actions
- Appointment Actions
- Approval Process Actions
- Approval Process Rule Actions
- Asset Actions
- Attachment Actions
- Automation Actions
- Canned Text Actions
- Category Actions
- Client Actions
- Contract Actions
- Contract Rule Actions
- Contract Schedule Actions
- Contract Schedule Plan Actions
- Custom API Call Actions
- Feed Actions
- Field Info Actions
- Holiday Actions
- Invoice Actions
- Invoice Payment Actions
- Item Actions
- Knowledge Base Actions
- Lookup Actions
- Notification Actions
- Opportunity Actions
- Outcome Actions
- Product Branch Actions
- Product Component Actions
- Project Actions
- Purchase Order Actions
- Quotation Actions
- Raynet Actions
- Raynet Detail Actions
- Recurring Invoice Actions
- Release Actions
- Release Note Group Actions
- Reporting Actions
- Sales Order Actions
- Secure Secret Link Actions
- Security Check Actions
- Site Actions
- Supplier Actions
- Survey Actions
- Tag Actions
- Team Actions
- Ticket Actions
- Ticket Approval Actions
- Ticket Status Actions
- Ticket To-Do Actions
- Ticket Type Actions
- Timesheet Actions
- Timesheet Event Actions
- Top Level Actions
- Transcription Actions
- User Actions
- Webhook Actions
- Webhook Event Actions
Action → Get by ID
AI-generatedSummary
Retrieve a specific Action by its unique Action ID, optionally filtering or including additional details based on provided options.
Inputs
- Action ID (required) — The unique numeric ID of the Action to retrieve.
- Additional Options — Optional parameters to filter and enhance the returned Action, including:
- Agent Only: Restrict to Actions performed by agents only.
- Email Only: Restrict to email-related Actions.
- Include Details: Include extra related objects in the response.
- Include Email: Include plain text and HTML content of the email body.
- Most Recent: Retrieve the most recent Action on a ticket.
- Non System: Retrieve only non-system Actions.
- Penultimate: Retrieve Actions that are not the most recent.
- Ticket ID: Specify the ID of the Ticket to associate with the Action.
Output shape
a single Action record as an object with its properties and optionally additional nested details.
The output includes the Action data corresponding to the specified Action ID. Additional options selectively filter and enrich the response. If multiple filters or conflicting options are set, the API behavior depends on the combination, usually narrowing the returned result. The node returns the full API response for the matched Action.