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HaloPSA Complete

Get data from the HaloPSA API

Actions290

Ticket Type → Create

AI-generated

Summary

Create a new ticket type in the HaloPSA system by specifying its name and optional configuration fields.

Inputs

  • Name (required) — Name of the ticket type to be created.
  • Additional Fields — Optional configuration settings for the ticket type including permissions, default values, survey options, workflow associations, and display preferences.

Output shape

A single ticket type record object representing the newly created ticket type.

The output contains the details of the created ticket type. Optional additional fields can be used to configure the ticket type's behavior and defaults. Errors will occur if required fields are missing or invalid.

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