Actions290
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Ticket Status → Update
AI-generatedSummary
Update a HaloPSA ticket status by ID, setting the supplied status fields. You can change its colour, load balancing inclusion, name, sequence, short name, quick change visibility, SLA action, or type.
Inputs
- Ticket Status ID (required) — ID of the ticket status to update.
- Update Fields — Optional fields to set: Colour (hex code), Include in Load Balance, Name, Sequence, Short Name, Show on Quick Change, SLA Action (None, Hold, or Remove Hold), and Type.
Output shape
Unknown from the provided source pack.
The update implementation body is omitted, so the request method, response shape, and whether omitted fields are preserved cannot be determined.