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Actions23

Case → Add Note

AI-generated

Summary

Add a note to an existing case in the RedCarbon platform.

Inputs

  • Case ID (required) — Unique identifier of the case to which the note will be added.
  • Note (required) — Text content of the note to add to the case.
  • Author (required) — Author of the note.

Output shape

a JSON object with the API response or success message indicating the note was added

If the API response is empty, a success message confirming the note addition is returned. Errors are thrown unless continueOnFail is enabled in the node configuration.

Examples

Example 1: Add a new note to a case

Provide the Case ID, the note text, and the author name or identifier.

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