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Case → Update Severity

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Summary

Update the severity level of a specified case in the RedCarbon platform.

Inputs

  • Case ID (required) — ID unico del caso da aggiornare.
  • Severity (required) — Nuova severità da assegnare al caso, selezionabile fra: Not Valid, Low, Medium, High, Critical.

Output shape

a JSON object reflecting the updated case severity or an acknowledgment of the update operation

The node sends a PATCH request to update the case severity and returns the API response as JSON. If the request fails and 'continue on fail' is enabled, returns an error object.

Examples

Example 1: Update severity of a case with ID '12345' to 'High'

Set 'Case ID' to '12345' and 'Severity' to 'HIGH'.

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