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Conversation → Close
AI-generatedSummary
Close a SendSeven conversation by ID, optionally recording closure notes and requesting an AI summary. Returns the updated conversation data.
Inputs
- Authentication — Choose API Key (default) or OAuth2 credentials.
- Conversation ID (required) — Unique ID of the conversation to close.
- Close Options — Optional notes to include with closure and a Summarize toggle, which defaults to false.
Output shape
A single conversation record.
The response is formatted with fields such as id, contactId, channelType, status, subject, and timestamps. The operation sends notes only when non-empty and sends the summarize value when provided.