WAOtomatisInstall

Summary

Opens a new support ticket with the WAOtomatis service by POSTing a subject, body and priority to /v1/tickets, and returns the API's created-ticket response.

Inputs

• Subject (required) — Short title of the support ticket.
• Body (required) — Full ticket message text (multi-line).
• Priority — Low, Normal, High or Urgent. Defaults to Normal.

Output shape

One item per input item, containing the JSON response from the WAOtomatis API for the newly created ticket.

The exact fields (e.g. ticket id, status) are determined by the API and not defined in the node. Tickets are organisation-scoped, so no session selection is needed. Each input item creates one ticket. With Continue On Fail enabled, a failed item yields a JSON object with an 'error' message. API errors include the error code from the API's error envelope.

Examples

Example 1: Open a high-priority ticket when a workflow detects a failed delivery.

Resource: Ticket, Operation: Create, Subject: 'Delivery failure', Body: expression with error details, Priority: High

Example 2: Create a ticket from each row of incoming support requests.

Subject and Body mapped from item fields via expressions; Priority left at Normal

Links

• n8n community nodes installation guide