Actions28
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- Ticket Actions
Ticket → List
AI-generatedSummary
Lists support tickets for the organization via a single GET to /v1/tickets, emitting one output item per ticket.
Inputs
None.
Output shape
A list of items, one per ticket, taken from the data array of the API response. Each item's JSON is the ticket object as returned by WAOtomatis.
No pagination, filter, Return All or Limit parameters are exposed. The source makes one request and reads only the first page of
data, so any further pages are not fetched. Tickets are organization-scoped, so no session is needed. If the response has nodata, no items are returned. With Continue On Fail enabled, errors produce an item with anerrormessage.
Examples
Example 1: Fetch all current support tickets to review or report on them
Resource: Ticket, Operation: List. No other parameters; a valid WAOtomatis API credential is required.
Example 2: Look up a ticket's full thread after listing
Run Ticket → List, then pass an item's id into a Ticket → Get node via the Ticket ID field.
