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Actions264

Captain AI → Reply Suggestion

AI-generated

Summary

Generate a reply suggestion for a specific conversation in a NooviChat Captain AI account.

Inputs

  • Account ID (required) — NooviChat account ID to use for the request. Supports expressions for multi-account workflows.
  • Conversation Display ID (required) — Public conversation number from the URL (/conversations/12345), used to identify the target conversation for the reply suggestion.

Output shape

A single reply suggestion related to the specified conversation within the specified account.

Requires both Account ID and Conversation Display ID to generate the suggestion. The Conversation Display ID must be the public URL number, not an internal primary key.

Examples

Example 1: Generate a recommended reply for conversation #12345 in account 1

Set Account ID to 1 and Conversation Display ID to 12345 to obtain a reply suggestion to use in a customer support workflow.

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