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Interact with NooviChat — manage conversations, contacts, pipeline CRM, lead scoring, campaigns and WhatsApp

Actions264

Lead Scoring → Create Rule

AI-generated

Summary

Create a new lead scoring rule in the NooviChat system by specifying its name, point value, triggering event type, optional conditions, and associated account.

Inputs

  • Account ID (required) — NooviChat account ID. Supports expressions for multi-account workflows.
  • Rule Name (required) — Name of the scoring rule to create.
  • Points (required) — Points awarded (positive value) or deducted (negative value) when this rule matches, from -100 to 100.
  • Event Type (required) — Event that triggers this scoring rule; options include message_received, message_sent, first_response, stage_changed, card_created, card_assigned, label_added, label_removed, conversation_opened, conversation_resolved, conversation_reopened, contact_profile_updated, contact_email_added, contact_phone_added, agent_assigned, agent_replied, and custom_event.
  • Conditions — Optional JSON object defining conditions to filter when the rule applies, such as specific stage or pipeline IDs with operators and values.

Output shape

a single record representing the created lead scoring rule

The operation returns the created rule's details including name, points, event type, conditions, and associated account ID.

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