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NooviChat

Interact with NooviChat — manage conversations, contacts, pipeline CRM, lead scoring, campaigns and WhatsApp

Actions264

Conversation → Toggle Status

AI-generated

Summary

Set a conversation’s status to Open, Resolved, Pending, or Snoozed using its public display ID and account ID.

Inputs

  • Account ID (required) — NooviChat account ID; supports expressions for multi-account workflows.
  • Conversation Display ID (required) — Public short number shown in the dashboard URL, such as /conversations/12345. Use the display ID, not the conversation’s internal database ID.
  • Status (required) — Status to set: Open, Resolved, Pending, or Snoozed.

Output shape

A single API response item for the updated conversation.

The response fields are determined by the API.

Examples

Example 1: Set a conversation to resolved

Provide the account ID, the conversation’s public display ID, and Status = Resolved.

Links

Discussion