Actions408
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Conversation → Assign Agent
AI-generatedSummary
Assigns the selected agent to a conversation in the chosen account and inbox.
Inputs
- Account (required) — Select an account from the list or enter its numeric ID.
- Inbox (required) — Select an inbox from the list or enter its numeric ID.
- Conversation (required) — Select a conversation from the list or enter its numeric ID.
- Agent (required) — Select an agent from the available options, or provide an agent ID with an expression.
Output shape
A single API response item describing the assignment.
The operation sends an assignment request for the selected conversation; the exact response fields depend on the API.