Actions408
- 🌐 Platform: Account Actions
- 🌐 Platform: Account User Actions
- 🌐 Platform: Agent Bot Actions
- 🌐 Platform: Banner Actions
- 🌐 Platform: User Actions
- Agent Actions
- Agent Bot (Account) Actions
- Automation Rule Actions
- Campaign Actions
- Canned Response Actions
- Chat Room Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Create
- Get
- List
- Send Message
- Send File
- Send with Template
- List Messages
- Delete Message
- Update Message Status
- List Attachments
- Download Attachment
- Assign Agent
- Assign Team
- Add Labels
- Remove Labels
- Update Labels
- List Labels
- Toggle Status
- Set Priority
- Add Custom Attributes
- Remove Custom Attributes
- Set Custom Attributes
- Update Last Seen
- Update Presence
- Mark Unread
- Bulk Update Read State
- Mute
- Unmute
- Pin
- Unpin
- Send Transcript
- Filter
- Delete
- Edit Message
- Forward Message
- Retry Message
- Translate Message
- React to Message
- Transcribe Audio
- Fetch Pending Media
- Get Message Context
- Search Messages
- Get AI Suggestions
- List Participants
- Add Participants
- Get Draft
- Set Draft
- Delete Draft
- Get Unread Counts
- Search
- Custom Attribute Actions
- Custom Role Actions
- Inbox Actions
- Kanban Automation Actions
- Kanban Config Actions
- Kanban Funnel Actions
- Kanban Item Actions
- Assign Agent
- Assign Agent to Checklist Item
- Batch
- Bulk Assign Agent
- Bulk Move Items
- Bulk Set Priority
- Change Status
- Checklist Progress by Agent
- Counts
- Create
- Create Checklist Item
- Create Note
- Delete
- Delete Attachment
- Delete Checklist Item
- Delete Note
- Delete Note Attachment
- Duplicate Checklist
- Export CSV
- Get
- Get Assigned Agents
- Get Checklist
- Import CSV
- Import Preview
- List
- List Attachments
- Move
- Move to Stage
- Remove Agent
- Reorder
- Report Export
- Search
- Search Checklist
- Stage Time Breakdown
- Time Report
- Toggle Checklist Item
- Update
- Update Checklist Item
- Update Note
- Upload Attachment
- Upload Note Attachment
- Kanban Stage Actions
- Label Actions
- Message Template Actions
- Platform Banner Actions
- Profile Actions
- Scheduled Message Actions
- Scheduled Outbound Message Actions
- Team Actions
- Webhook Actions
- Agent Capacity Policy Actions
- Assignment Policy Actions
- Company Actions
- Custom Filter Actions
- Dashboard App Actions
- Macro Actions
- Notification Actions
- Offer Actions
- Outbound Message Actions
- Portal Actions
- Report Actions
- SLA Policy Actions
- Google Calendar Sync Actions
- Google Calendar Integration Actions
- Captain: Copilot Actions
- Captain: AI Task Actions
- Captain: Scenario Actions
- Captain: Document Actions
- Captain: FAQ Actions
- Captain: Assistant Actions
- Help Center Category Actions
- Help Center Article Actions
- Audit Log Actions
- Applied SLA Actions
- CSAT Response Actions
- Activity Type Actions
- Task Actions
- Calendar Event Actions
- Search Actions
- WhatsApp Group Actions
Kanban Item → Update
AI-generatedSummary
Update a Kanban item in the selected account, optionally changing its stage and selected item fields. Advanced JSON can supply or override the item payload.
Inputs
- Account (required) — Select an account from the list or enter its numeric ID.
- Kanban Item (required) — Select the item from the list or enter its numeric ID.
- Kanban Funnel — Optionally select a funnel or enter its ID to provide context for stage lookup.
- Update Stage — Optionally select a stage or enter its ID to move the item during the update.
- Update Fields — Optionally set assigned agent IDs, conversation display ID, funnel custom attributes, description, priority, commercial status, title, or value. Custom attribute names must be defined on the funnel; unrecognized names are ignored by MEGA.
- Show Advanced JSON Options — Enable the advanced item payload field.
- Advanced Item Data (JSON) — Optional JSON payload without the outer "kanban_item" key; leave as {} to use guided fields only.
Output shape
A single API response item for the updated Kanban item.
The supplied source pack shows the operation and helper signatures but omits their function bodies, so it does not confirm the exact response envelope or how advanced JSON is merged with guided fields.