Superchat icon

Superchat

Receive and send messages from WhatsApp, Instagram, Messenger, E-Mail, SMS, via Live Chat and Telegram.

Actions20

Message → Send Message

AI-generated

Overview

This node sends a message through the Superchat platform. It supports sending messages from various channels such as WhatsApp, Instagram, Messenger, E-Mail, SMS, Live Chat, and Telegram. The node is useful for automating communication workflows, sending notifications, or engaging with customers via multiple messaging channels.

Use Case Examples

  1. Sending a text message to a customer using a specified channel ID.
  2. Replying to an existing message by providing the message ID to reply to.
  3. Sending media files as part of the message content.

Properties

Name Meaning
Sender Name The name that will be visible beneath the message in Superchat, identifying the sender.
To (Identifier) The recipient identifier, which can be a phone number, email address, or a Contact ID.
Channel ID The ID of the channel from which the message will be sent. Channel IDs start with 'mc_' and can be selected by ID or from a list.
Reply To (Message ID) The ID of the message to which this message is a reply. This is optional and allows threading of messages.
Content The content of the message, which can be either text or media. Text content is a string, and media content is a file selected by ID or from a list.

Output

JSON

  • id - The unique identifier of the sent message.
  • status - The status of the message after sending, e.g., sent, failed.
  • content - The content of the sent message, including text or media details.
  • channelId - The ID of the channel from which the message was sent.
  • recipient - The identifier of the message recipient.

Dependencies

  • Requires an API key credential for Superchat API authentication.

Troubleshooting

  • Ensure the Channel ID is valid and starts with 'mc_'.
  • Verify the recipient identifier is correctly formatted as a phone number, email, or Contact ID.
  • If replying to a message, confirm the Reply To Message ID exists and is accessible.
  • Check that the content is properly specified either as text or media file ID.
  • Common errors may include authentication failures, invalid channel or recipient IDs, and missing required parameters. Verify credentials and input values to resolve these issues.

Links

  • Superchat API Documentation - Official documentation for the Superchat API, useful for understanding message sending capabilities and parameters.

Discussion