Actions34
- Alert Actions
- Asset Actions
- Client Actions
- Requester Actions
- Ticket Actions
- Worklog Actions
Ticket → Get
AI-generatedSummary
Fetches a single SuperOps ticket by its numeric ID.
Inputs
- ticketId (required) — Numeric SuperOps ticket ID (e.g., 7928838372746166987).
Output shape
a single ticket record
Returns a single item containing the ticket object, including fields such as ticketId, displayId, subject, status, priority, requester, and customFields. If the ticket does not exist, the node returns an empty object.
Examples
Example 1: Retrieve a specific ticket for a customer service workflow.
Set Resource to 'Ticket' and Operation to 'Get'. Provide the Ticket ID (e.g., 12345).