SuperOpsInstall

Summary

Creates a new worklog entry against a ticket or project task in SuperOps.

Inputs

• createWorkItemType — Select whether the work item is a Ticket ('TICKET') or Project Task ('PROJECT_TASK'). Defaults to 'TICKET'.
• createWorkItemId (required) — ID of the ticket or project task this worklog entry belongs to.
• serviceItemId (required) — ID of the service catalog item being logged.
• qty (required) — Quantity or duration in hours (e.g., '0.50' for 30 minutes). Defaults to '1'.
• billDateTime — ISO 8601 timestamp for billing (e.g. '2025-01-15T14:30:00'). Defaults to current time if left blank.
• additionalFields — Additional parameters including After Hours (boolean), Billable (boolean), Notes (string), Technician User ID (string), and Unit Price (string).

Output shape

a single record

Returns the created worklog entry object containing details such as itemId, status, billable, afterHours, qty, unitPrice, billDateTime, technician, and notes.

Examples

Example 1: Log 1.5 hours of ticket labor

Set Work Item Type to 'TICKET', Work Item ID to '7928838372746166987', Service Item ID to 'SERV-1001', and Quantity to '1.5'.

Example 2: Log after-hours billable work with technician notes

Set Work Item Type to 'TICKET', Work Item ID to '7928838372746166987', Service Item ID to 'SERV-1001', Quantity to '2.0', and in Additional Fields enable After Hours and Billable, set Technician User ID, and add Notes.

Links

• n8n community nodes installation guide