Actions34
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Ticket → Get Notes
AI-generatedSummary
Retrieves all notes associated with a specific SuperOps ticket.
Inputs
- ticketId (required) — Numeric SuperOps ticket ID (e.g. 7928838372746166987).
Output shape
a list of items, each containing note metadata including ID, addedBy, addedOn, content, privacyType, and attachments.
The operation returns an array of notes. Attachments are included if present on the note.
Examples
Example 1: Fetch existing notes for a ticket to view history or internal communications.
Set Resource to 'Ticket', Operation to 'Get Notes', and provide the Ticket ID.